alexander-jt-qc-kiqPzoy8-unsplash
alexander-jt-qc-kiqPzoy8-unsplash
©85

2025

Renewable Wind Farm Utility (RWFU)

Whether it’s through stunning designs seamless user experiences, I’m dedicated to delivering work that resonates.

Building with Passion

Case Study: RWFU FieldOps Transformation

Client Overview

Company: Renewable Wind Farm Utility (RWFU)
Industry: Renewable Energy, Wind Power
Location: Oregon & Washington, USA
Tech Stack: Microsoft Power Platform, SharePoint Online, Power Automate, Virtual Assistants, AI


RWFU is a leading utility in wind energy infrastructure, responsible for designing, manufacturing, and maintaining wind turbines across the Pacific Northwest. With growing turbine deployments and rising operational demands, they faced critical issues around field maintenance efficiency and employee retention directly impacting uptime, workforce stability, and operational cost.

a man standing on top of a roof next to solar panels
a man standing on top of a roof next to solar panels
Defining the Problem

Operational Inefficiency

  • Field maintenance processes were paper-based and error-prone.

  • Job tracking, documentation, and inspections were all manual, leading to delays and downtime.


Workforce Retention Crisis

  • New hires struggled to ramp up due to fragmented tools and outdated systems.

  • Physically demanding work combined with remote locations and little tech support led to high attrition.


Strategic Impact

  • Downtime increased turbine outages and hurt energy delivery KPIs.

  • Maintenance costs rose. So did HR costs tied to recruitment and training churn.

  • Leadership lacked real-time visibility into field operations.


The Solution

We partnered with RWFU to design and implement a modern, field-first digital solution using Microsoft’s Power Platform, SharePoint Online, and AI-powered Virtual Assistants.


What We Built
  • Power Apps (Mobile): Custom inspection, repair, and reporting apps for turbine technicians.

  • Power Automate: Job assignment, documentation workflows, and maintenance checklists.

  • SharePoint Portals: Centralized hub for policy docs, service histories, and resource access.

  • AI & Virtual Assistants: Embedded bots to answer field queries, escalate safety alerts, and auto-fill forms.


Concepts below:

Inital Power App Concept

It features a list of active tasks for turbine technicians, including "Inspect Turbine #1", "Repair Turbine #2", and "Report Issue #3", each with details like date, time, location, and status. Below is a "Recent Requests" section with additional entries like "Inspect Turbine #4" and "Repair Turbine #5". The bottom navigation bar includes options for Home, New Request, History, and Settings.

Published Turbine Inspection App

This screenshot depicts a detailed form within the app titled "Turbine Inspection Checklist" for performing inspections and generating reports. It includes fields for basic information such as Turbine ID (e.g., T-001), Location (e.g., Wind Farm A), and Inspector (e.g., John Doe). Under "Inspection Details", there are checkboxes for items like Visual Inspection, Noise Levels, Blade Condition, and Generator Check. A prominent "Generate Report" button is at the bottom, with navigation icons for Home, Explore, and Account.


Key Capabilities
  • Offline access for remote turbine sites

  • Role-based dashboards for supervisors and technicians

  • Predictive maintenance triggers and job prioritization

  • Voice-activated field data entry (hands-free mode)


Implementation Approach

Discovery

  • Facilitated on-site field shadowing and ride-alongs with turbine techs

  • Mapped current workflows using journey mapping and service blueprinting

  • Conducted retention-focused UX interviews to uncover morale, blockers, and friction


Design & Development

  • Created rapid prototypes in Figma focused on 3-click task completion

  • Built and tested Power Apps using real-world maintenance scenarios

  • Integrated apps with existing ERP systems for scheduling and reporting


Rollout & Enablement

  • Phased rollout by region with pilot groups and iterative refinements

  • Delivered in-field training sessions and embedded onboarding within apps

  • Created multilingual virtual assistant options to support diverse teams


Results

“We didn’t just digitize a form we transformed field work into a modern, scalable system.”


Why It Worked
  • Field empathy first: We designed with not just for the workers in the field.

  • No-code agility: The Power Platform enabled rapid iteration and minimal IT friction.

  • Human-centered automation: Virtual Assistants took over tedious steps, not decision-making.

  • Operational alignment: Every feature tied directly to uptime, cost savings, or retention metrics.


Reflection & Learnings

Designing for the renewable energy sector isn’t about adding more tech it’s about removing noise, friction, and cognitive load. The lesson here was to build tech that feels like it belongs in the field, not just the boardroom. We learned that small UX wins (like offline sync and auto-complete) made the biggest difference in reducing burnout and turnover.


Artifacts & Assets
  • Turbine Inspection Power App UI Screens

  • Job Automation Flow Diagrams (Power Automate)

  • Field Training Guide & Onboarding Screens

  • SharePoint Portal Sitemap + Navigation UX

  • Voice-activated Virtual Assistant Workflow


Quick Summary

We helped RWFU modernize field operations across its wind turbine network using Power Apps, SharePoint, and Virtual Assistants. The result? A 62% reduction in repair times, 55% drop in attrition, and a workforce that finally had tools designed for the realities of field work. This project is a model for how renewable energy providers can use business process automation to optimize uptime, reduce operational costs, and keep their most critical workers the ones out in the wind supported and empowered.


Call to Action

If you're operating in the renewable, utility, or energy sector and you're still relying on paper, spreadsheets, or disjointed platforms it's time to change that. Let's design a solution that helps your people work smarter, safer, and stay longer. Reach out and let’s build your field-ready digital transformation.

FAQ

01

What exactly does Digital MacGyver do?

02

Who hires you?

03

How do your consulting engagements work?

04

What’s your process like?

05

Do you offer coaching or mentorship?

06

What’s the difference between consulting and coaching with you?

07

How easy is it to edit for beginners?

08

Do I need to know how to code?

Podcasting from the office

Let's Work Together

DIGITAL MACGYVER

©85

Contact Now

Contact Me!

Let’s create something amazing together! Reach out I’d love to hear about your project and ideas.

Get your discovery call scheduled

Get your discovery call scheduled

Limited openings available

Limited openings available

alexander-jt-qc-kiqPzoy8-unsplash
alexander-jt-qc-kiqPzoy8-unsplash
©85

2025

Renewable Wind Farm Utility (RWFU)

Whether it’s through stunning designs or seamless user experiences, I’m dedicated to delivering work that inspires and resonates.

Building with Passion

Case Study: RWFU FieldOps Transformation

Client Overview

Company: Renewable Wind Farm Utility (RWFU)
Industry: Renewable Energy, Wind Power
Location: Oregon & Washington, USA
Tech Stack: Microsoft Power Platform, SharePoint Online, Power Automate, Virtual Assistants, AI


RWFU is a leading utility in wind energy infrastructure, responsible for designing, manufacturing, and maintaining wind turbines across the Pacific Northwest. With growing turbine deployments and rising operational demands, they faced critical issues around field maintenance efficiency and employee retention directly impacting uptime, workforce stability, and operational cost.

a man standing on top of a roof next to solar panels
Defining the Problem

Operational Inefficiency

  • Field maintenance processes were paper-based and error-prone.

  • Job tracking, documentation, and inspections were all manual, leading to delays and downtime.


Workforce Retention Crisis

  • New hires struggled to ramp up due to fragmented tools and outdated systems.

  • Physically demanding work combined with remote locations and little tech support led to high attrition.


Strategic Impact

  • Downtime increased turbine outages and hurt energy delivery KPIs.

  • Maintenance costs rose. So did HR costs tied to recruitment and training churn.

  • Leadership lacked real-time visibility into field operations.


The Solution

We partnered with RWFU to design and implement a modern, field-first digital solution using Microsoft’s Power Platform, SharePoint Online, and AI-powered Virtual Assistants.


What We Built
  • Power Apps (Mobile): Custom inspection, repair, and reporting apps for turbine technicians.

  • Power Automate: Job assignment, documentation workflows, and maintenance checklists.

  • SharePoint Portals: Centralized hub for policy docs, service histories, and resource access.

  • AI & Virtual Assistants: Embedded bots to answer field queries, escalate safety alerts, and auto-fill forms.


Concepts below:

Inital Power App Concept

It features a list of active tasks for turbine technicians, including "Inspect Turbine #1", "Repair Turbine #2", and "Report Issue #3", each with details like date, time, location, and status. Below is a "Recent Requests" section with additional entries like "Inspect Turbine #4" and "Repair Turbine #5". The bottom navigation bar includes options for Home, New Request, History, and Settings.

Published Turbine Inspection App

This screenshot depicts a detailed form within the app titled "Turbine Inspection Checklist" for performing inspections and generating reports. It includes fields for basic information such as Turbine ID (e.g., T-001), Location (e.g., Wind Farm A), and Inspector (e.g., John Doe). Under "Inspection Details", there are checkboxes for items like Visual Inspection, Noise Levels, Blade Condition, and Generator Check. A prominent "Generate Report" button is at the bottom, with navigation icons for Home, Explore, and Account.


Key Capabilities
  • Offline access for remote turbine sites

  • Role-based dashboards for supervisors and technicians

  • Predictive maintenance triggers and job prioritization

  • Voice-activated field data entry (hands-free mode)


Implementation Approach

Discovery

  • Facilitated on-site field shadowing and ride-alongs with turbine techs

  • Mapped current workflows using journey mapping and service blueprinting

  • Conducted retention-focused UX interviews to uncover morale, blockers, and friction


Design & Development

  • Created rapid prototypes in Figma focused on 3-click task completion

  • Built and tested Power Apps using real-world maintenance scenarios

  • Integrated apps with existing ERP systems for scheduling and reporting


Rollout & Enablement

  • Phased rollout by region with pilot groups and iterative refinements

  • Delivered in-field training sessions and embedded onboarding within apps

  • Created multilingual virtual assistant options to support diverse teams


Results

“We didn’t just digitize a form we transformed field work into a modern, scalable system.”


Why It Worked
  • Field empathy first: We designed with not just for the workers in the field.

  • No-code agility: The Power Platform enabled rapid iteration and minimal IT friction.

  • Human-centered automation: Virtual Assistants took over tedious steps, not decision-making.

  • Operational alignment: Every feature tied directly to uptime, cost savings, or retention metrics.


Reflection & Learnings

Designing for the renewable energy sector isn’t about adding more tech it’s about removing noise, friction, and cognitive load. The lesson here was to build tech that feels like it belongs in the field, not just the boardroom. We learned that small UX wins (like offline sync and auto-complete) made the biggest difference in reducing burnout and turnover.


Artifacts & Assets
  • Turbine Inspection Power App UI Screens

  • Job Automation Flow Diagrams (Power Automate)

  • Field Training Guide & Onboarding Screens

  • SharePoint Portal Sitemap + Navigation UX

  • Voice-activated Virtual Assistant Workflow


Quick Summary

We helped RWFU modernize field operations across its wind turbine network using Power Apps, SharePoint, and Virtual Assistants. The result? A 62% reduction in repair times, 55% drop in attrition, and a workforce that finally had tools designed for the realities of field work. This project is a model for how renewable energy providers can use business process automation to optimize uptime, reduce operational costs, and keep their most critical workers the ones out in the wind supported and empowered.


Call to Action

If you're operating in the renewable, utility, or energy sector and you're still relying on paper, spreadsheets, or disjointed platforms it's time to change that. Let's design a solution that helps your people work smarter, safer, and stay longer. Reach out and let’s build your field-ready digital transformation.

FAQ

01

What exactly does Digital MacGyver do?

02

Who hires you?

03

How do your consulting engagements work?

04

What’s your process like?

05

Do you offer coaching or mentorship?

06

What’s the difference between consulting and coaching with you?

07

How easy is it to edit for beginners?

08

Do I need to know how to code?

Podcasting from the office

Let's Work Together

DIGITAL MACGYVER

©85

Contact Now

Contact Me!

Let’s create something amazing together! Reach out I’d love to hear about your project and ideas.

Get your discovery call scheduled

Limited openings available

alexander-jt-qc-kiqPzoy8-unsplash
alexander-jt-qc-kiqPzoy8-unsplash
©85

2025

Renewable Wind Farm Utility (RWFU)

Whether it’s through stunning designs or seamless user experiences, I’m dedicated to delivering work that inspires and resonates.

Building with Passion

Case Study: RWFU FieldOps Transformation

Client Overview

Company: Renewable Wind Farm Utility (RWFU)
Industry: Renewable Energy, Wind Power
Location: Oregon & Washington, USA
Tech Stack: Microsoft Power Platform, SharePoint Online, Power Automate, Virtual Assistants, AI


RWFU is a leading utility in wind energy infrastructure, responsible for designing, manufacturing, and maintaining wind turbines across the Pacific Northwest. With growing turbine deployments and rising operational demands, they faced critical issues around field maintenance efficiency and employee retention directly impacting uptime, workforce stability, and operational cost.

a man standing on top of a roof next to solar panels
Defining the Problem

Operational Inefficiency

  • Field maintenance processes were paper-based and error-prone.

  • Job tracking, documentation, and inspections were all manual, leading to delays and downtime.


Workforce Retention Crisis

  • New hires struggled to ramp up due to fragmented tools and outdated systems.

  • Physically demanding work combined with remote locations and little tech support led to high attrition.


Strategic Impact

  • Downtime increased turbine outages and hurt energy delivery KPIs.

  • Maintenance costs rose. So did HR costs tied to recruitment and training churn.

  • Leadership lacked real-time visibility into field operations.


The Solution

We partnered with RWFU to design and implement a modern, field-first digital solution using Microsoft’s Power Platform, SharePoint Online, and AI-powered Virtual Assistants.


What We Built
  • Power Apps (Mobile): Custom inspection, repair, and reporting apps for turbine technicians.

  • Power Automate: Job assignment, documentation workflows, and maintenance checklists.

  • SharePoint Portals: Centralized hub for policy docs, service histories, and resource access.

  • AI & Virtual Assistants: Embedded bots to answer field queries, escalate safety alerts, and auto-fill forms.


Concepts below:

Inital Power App Concept

It features a list of active tasks for turbine technicians, including "Inspect Turbine #1", "Repair Turbine #2", and "Report Issue #3", each with details like date, time, location, and status. Below is a "Recent Requests" section with additional entries like "Inspect Turbine #4" and "Repair Turbine #5". The bottom navigation bar includes options for Home, New Request, History, and Settings.

Published Turbine Inspection App

This screenshot depicts a detailed form within the app titled "Turbine Inspection Checklist" for performing inspections and generating reports. It includes fields for basic information such as Turbine ID (e.g., T-001), Location (e.g., Wind Farm A), and Inspector (e.g., John Doe). Under "Inspection Details", there are checkboxes for items like Visual Inspection, Noise Levels, Blade Condition, and Generator Check. A prominent "Generate Report" button is at the bottom, with navigation icons for Home, Explore, and Account.


Key Capabilities
  • Offline access for remote turbine sites

  • Role-based dashboards for supervisors and technicians

  • Predictive maintenance triggers and job prioritization

  • Voice-activated field data entry (hands-free mode)


Implementation Approach

Discovery

  • Facilitated on-site field shadowing and ride-alongs with turbine techs

  • Mapped current workflows using journey mapping and service blueprinting

  • Conducted retention-focused UX interviews to uncover morale, blockers, and friction


Design & Development

  • Created rapid prototypes in Figma focused on 3-click task completion

  • Built and tested Power Apps using real-world maintenance scenarios

  • Integrated apps with existing ERP systems for scheduling and reporting


Rollout & Enablement

  • Phased rollout by region with pilot groups and iterative refinements

  • Delivered in-field training sessions and embedded onboarding within apps

  • Created multilingual virtual assistant options to support diverse teams


Results

“We didn’t just digitize a form we transformed field work into a modern, scalable system.”


Why It Worked
  • Field empathy first: We designed with not just for the workers in the field.

  • No-code agility: The Power Platform enabled rapid iteration and minimal IT friction.

  • Human-centered automation: Virtual Assistants took over tedious steps, not decision-making.

  • Operational alignment: Every feature tied directly to uptime, cost savings, or retention metrics.


Reflection & Learnings

Designing for the renewable energy sector isn’t about adding more tech it’s about removing noise, friction, and cognitive load. The lesson here was to build tech that feels like it belongs in the field, not just the boardroom. We learned that small UX wins (like offline sync and auto-complete) made the biggest difference in reducing burnout and turnover.


Artifacts & Assets
  • Turbine Inspection Power App UI Screens

  • Job Automation Flow Diagrams (Power Automate)

  • Field Training Guide & Onboarding Screens

  • SharePoint Portal Sitemap + Navigation UX

  • Voice-activated Virtual Assistant Workflow


Quick Summary

We helped RWFU modernize field operations across its wind turbine network using Power Apps, SharePoint, and Virtual Assistants. The result? A 62% reduction in repair times, 55% drop in attrition, and a workforce that finally had tools designed for the realities of field work. This project is a model for how renewable energy providers can use business process automation to optimize uptime, reduce operational costs, and keep their most critical workers the ones out in the wind supported and empowered.


Call to Action

If you're operating in the renewable, utility, or energy sector and you're still relying on paper, spreadsheets, or disjointed platforms it's time to change that. Let's design a solution that helps your people work smarter, safer, and stay longer. Reach out and let’s build your field-ready digital transformation.

FAQ

What exactly does Digital MacGyver do?

Who hires you?

How do your consulting engagements work?

What’s your process like?

Do you offer coaching or mentorship?

What’s the difference between consulting and coaching with you?

How easy is it to edit for beginners?

Do I need to know how to code?

Podcasting from the office

Let's Work Together

©85

Contact Now

Contact Me!

Let’s create something amazing together! Reach out I’d love to hear about your project and ideas.

Get your discovery call scheduled

Limited openings available

Create a free website with Framer, the website builder loved by startups, designers and agencies.