Key Achievements & Responsibilities: Owns the enterprise M365 product roadmap across Microsoft Teams, SharePoint Online, and OneDrive — aligning platform capabilities to Terracon's operational model across highly distributed, field-and-office hybrid teams spanning engineering, environmental, and infrastructure disciplines. Architects and leads the firm's Microsoft Copilot AI adoption strategy, including governance frameworks, responsible AI policy, rollout phasing, and change management programs designed to build sustainable AI fluency across a workforce of engineers, scientists, and project managers. Builds and maintains an enterprise use case library and prompt engineering guides tailored to Terracon's core service lines — enabling practitioners to apply Copilot to real project workflows, proposal development, report generation, and knowledge retrieval. Designs and implements ROI measurement frameworks that quantify Copilot productivity impact across business units, enabling executive reporting and investment justification aligned to operational efficiency goals. Serves as the internal Microsoft relationship lead, coordinating with Microsoft account teams, FastTrack, and product groups to accelerate feature adoption, resolve tenant-level challenges, and align Terracon's roadmap with the M365 platform evolution. Partners with IT, Legal, Compliance, and Information Security to establish Copilot data governance standards, sensitivity label taxonomies, and AI usage policies that satisfy both enterprise risk requirements and engineering regulatory obligations. Develops and delivers executive briefings, lunch-and-learn programs, and adoption enablement content — positioning AI adoption as a strategic differentiator and competitive capability for Terracon's growth objectives. Drives cross-functional collaboration across business unit leaders, HR, and OpEx stakeholders to embed AI-enhanced workflows into onboarding, knowledge management, project delivery, and internal communications.